Answers To Your ISM Raceway Questions

Where and how can I purchase tickets?
To purchase tickets in person visit the ISM Raceway Ticket Office (open Monday-Friday, 8 a.m.-5 p.m. MST, closed holidays) located at 125 S. Avondale Blvd., Suite 200, Avondale, AZ 85323. To purchase tickets over the phone, call the ISM Raceway Ticket Office at 866-408-RACE (7223). To buy tickets online, click here.

Is General Admission seating available? What is the Hillside?
Yes! On reserved grandstand days, the ISM Raceway Hillside is available for general admission seating. It is recommended that guests who purchase Hillside tickets bring a chair or blanket to sit on, as there are no actual seats on the hill. Entrances for the Hillside are located at Gate 9 and Gate 11. Full-size coolers are allowed on the hill but cannot contain glass containers or alcoholic beverages. Food, souvenirs and portable toilets are located nearby. Hillside tickets DO NOT include admission through the reserved grandstand gates or access to the DC Solar Power Pavilion. For accessible seating please call the ISM Raceway ticket office at 866-408-RACE (7223).

How do I get into the pit and/or garage area for the races?
A Pre-Race Pit Pass is required for any fan to enter the pit area. You may purchase a Pre-Race Pit Pass by calling 866-408-RACE (7223) or by clicking here.

Pit availability depends on track activity schedule. Smoking and alcoholic beverages are prohibited on pit road at all times. Guests must be mindful of security and NASCAR officials while on pit road. Pre-Race Pit Pass access depends on the specific event weekend. Pass allows access up to one hour prior to the start of the race each day (with the exception of minors). Per NASCAR, Minors (17 and under) admitted in the Pit area on Sunday only and must be accompanied by an adult or legal guardian.

On Sunday, the Pre-Race Pit Pass allows access to the pit crew side of pit road and the track directly in front of the Pre-Race Stage up to one hour prior to the start of the race.

NASCAR controls garage access on their race weekends, meaning ISM Raceway does not sell garage passes.

Where can I pick up credentials?
If you have applied for -- and have been approved to receive -- official race credentials, you can pick them up at the Credential Office at Gate 1. Your photo ID will be required to retrieve your credentials. Note: You cannot pick up credentials for anyone other than yourself.

Are there RV accommodations? How do I get a spot?
Yes! To inquire about a spot for the upcoming race weekend, call the ISM Raceway Ticket Office 866-408-RACE (7223). For more information on camping rules, regulations, camping essentials, parking access and RV services, please click here.

Can I bring children to the races?
Yes! Children are required to have tickets each day in the grandstands. Kids 12 and younger will enjoy free admission on the Hillside when accompanied by a ticket-holding adult. Call the ISM Raceway Ticket Office at 866-408-RACE (7223) for more details.

Can I bring liquor into the track?
No. Arizona state liquor laws prohibit alcohol from being brought into ticketed areas. Also, no glass containers are allowed in the grandstands or Hillside.

Can I bring a cooler into the track?
Yes! However, due to increased security policies, ISM Raceway will not allow any hard-sided coolers through the gates. Soft-sided coolers may not exceed 14" x 14" x 14" in the grandstands. Remember, no alcohol or glass containers are allowed at the track. If you are enjoying Hillside tickets, you can carry a hard-sided cooler and chairs to your spot.

What am I allowed to bring through the gates?
Fans are allowed to bring in one of each of the bags described below. All items brought through a grandstand gate will be inspected.

  • One soft sided bag/cooler, no larger than 14" x 14" x 14".
    • Examples include: a soft-sided insulated cooler, a scanner bag, a fanny pack, a purse, a diaper bag, a binocular bag, etc. This one bag may be carried in any manner, i.e. by handle, with shoulder straps, on a belt, etc. The soft-sided insulated cooler may contain ice.
  • One clear plastic bag, no larger than 18" x 18" x 4".
    • This bag is intended to accommodate samples received and purchases made after fans have parked their cars. Clear plastic bags may not contain ice.
  • One lightweight backpack, daypack or clear backpack, no larger than 19 inches in length.
    • Binoculars, scanners, headsets, cameras not in a bag worn separately over the neck or on a belt, and seat cushions carried separately also are allowed.
  • Seat cushion bags with compartments will be reviewed on an individual basis and cannot contain hollow tubing.

What should I leave at home?
The following items may not enter the gates or be left around the gate area:

  • Soft-sided bags exceeding 14" x 14" x 14" will not be allowed into the grandstands.
    • This includes, but is not limited to, purses, camera bags, fanny packs, scanner bags, etc. All items brought through the grandstand admission gates (purses, scanners, small camera bags, binoculars, etc.) are subject to search by security officials.
  • Seat cushions with hollow tube construction.
  • Hard sided coolers, thermoses and insulated cups of any size.
  • Umbrellas are not allowed through the ticket gates.
  • Dry ice is not allowed through the grandstand gates.
  • Selfie Sticks are not allowed through the ticketing gates. 
  • Strollers, wagons, bicycles, scooters, skateboards and/or pets are not allowed through the grandstand gates. (Trained assistance canines for guests with disabilities are welcome.)
  • Phoenix International Raceway strictly prohibits the use of any unmanned aerial vehicles ("UAV"), also known as a drone, for any purpose whatsoever on Track Property.
    • A UAV for purposes of this policy is any aircraft without a human pilot aboard. Track personnel may remove anyone using a UAV on Track property and/or confiscate the UAV until the event is over.

Can I bring a camera or video recorder?
Yes! However, cameras and video recorders are permitted in the facility for home viewing use only. Images and/or footage may not be sold or used for commercial use. Camera/video bags exceeding 14" x 14" x 14" will not be permitted through the grandstand admission gates.

Are there any restrictions on Grandstand or Infield tickets?

  • Fans with grandstand tickets: Have access to grandstand seating and Midway entertainment.
  • Fans with Infield tickets (wristbands): Have access to the Infield, but do not have access to the grandstands or Midway on reserved seating days, unless otherwise indicated.
  • Each person who has purchased a weekend Infield pass will be issued a wristband. THIS WRISTBAND DOES NOT ALLOW PIT ACCESS. It allows access to the grandstands on general admission days and to the Hillside when open.

You can access the Infield via the tunnel located next to Gate 8.

Does ISM Raceway have a Will Call Window?
Yes! "Will Call" is for tickets purchased/paid for in advance but not received prior to the race. The Will Call window is located at the Gate 3 ticket office. A photo ID is required to pick up tickets at Will Call and only the person whose name appears on the ticket account may pick up the tickets.

Have camping, hospitality with parking or tickets with parking pass? Starting on Monday of race week, your Will Call pick-up location will be the Gate 1 ticket office.

What are the ISM Raceway Ticket Office's hours?
The ticket office at the ISM Raceway Administration Office is open from 8 a.m. to 5 p.m. MST, Monday through Friday.

Starting on Monday of race week, visit Gate 1 Ticket Office at the track to purchase tickets, hospitality, camping or parking. (Availability may vary)

During race weekends tickets can be purchased at-track at the Ticket Offices at Gates 1, 3 and 7. Ticket offices are open when gates open until approximately halfway through each day's race. Hours are subject to change, so please call the ticket office at 623-463-5400 to verify hours on race weekends.

What should I do in case of an emergency at the track?
For life-threatening emergencies call 911. There also will be uniformed law enforcement officers, medical teams and guest services representatives (wearing a red vest or a blue vest) positioned throughout the facility to assist you if your situation does not require an immediate emergency response.

For non-emergency related guest service needs call 623-772-2093 or send a text message to 69050.

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Where are the first aid stations located?
There are two first aid locations inside the grandstand gates. Bryan Medical Center is located inside Gate 7 at Section 100 of the Bryan Grandstand. Open to the public when gates open each day, through one hour post-race. In the Infield, the Medical Center is located adjacent to the Garage and is open 24 hours throughout race week beginning Thursday at noon through Monday at 6 a.m.

There is one first aid location outside the grandstand gates. The Avondale Fire-Medical Department is located south of Gate 1 on El Mirage adjacent to the showers, and is open throughout race week beginning Thursday at 7 a.m. through Monday at 7 a.m.

All first aid locations provide all levels of pre-hospital medical care, from basic first aid to advanced cardiac and trauma life support.

Where can I stay if I come to Phoenix for a race?
There are a variety of lodging facilities, including motels, hotels and resorts, near ISM Raceway and throughout the metropolitan Phoenix area. Information on these race package accommodations are available online by contacting the track at 623-463-5400. For a list of local facilities, please call the Greater Phoenix Convention & Visitors Bureau at 602-254-6500 or 877-CALL-PHX.

Where can I get ISM Raceway souvenirs?
Phoenix Raceway has numerous souvenir stands throughout the track offering collectibles, apparel and more. These stores feature merchandise from all of the top Monster Energy NASCAR Cup Series, NASCAR XFINITY Series and Camping World Truck Series drivers and teams. Find merchandise for your favorite driver or team in the haulers located on Vendor Row outside Gate 3. Driver and team merchandise is only available during event weekends.

Are souvenir programs available?
Yes! Race weekend programs are packed with information and original articles about the featured races. The cost of a souvenir program varies from race weekend to race weekend. Program kiosks are located throughout the DC Solar Power Pavilion and on Vendor Row.

What's the best way to get to the track?
ISM Raceway (track) is located at the following address:
7602 S. Avondale Blvd.
Avondale, AZ 85323

The track is approximately six miles south of Interstate 10 at Exit 131. It's located just south of the corner of Avondale Blvd. and Southern Rd. You can receive traveler information from the Arizona Department of Transportation by calling 511 or visiting

What happens if there's a weather delay?
Racing schedules are determined by the sanctioning bodies and ISM Raceway. In the event of a delay or postponement due to severe or unusual weather, all admission tickets will be honored on the rescheduled race day. All ticket sales are final; there are no refunds. In the event of threatening weather, ISM Raceway requests that all guests seek shelter immediately from potentially hazardous situations.

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